Strategic Learning Design for Museums & Cultural Institutions

Who We Work With

  • We partner with museums, zoos, aquariums, gardens, and other cultural institutions to create dynamic digital learning programs, onsite and online.

    The process always starts with your story and your audience. Then, we design and develop the right digital experience to bring your vision to life. The result: programs that advance your mission and strategic goals while achieving meaningful outcomes.

  • We collaborate with associations to build learning ecosystems for their members: trainings that empower your community, hands-on skill building that build capacity, templates and toolkits that scale across your networks.

    Together, we'll create solutions that multiply the change you're working toward.

  • We support technology platforms and design agencies serving cultural organizations. HBS is brought onto vendor-led teams to add capacity, including interpretive planning, project management, and content development.

    We serve as a liaison between partners and museums to improve communication, identify shared goals, and ensure that technology serves the learning experience, not the other way around.

What We Do

  • Educators are the bridge between a visitor scrolling through thousands of digitized collection items and something relevant, meaningful, and memorable.

  • Whether you need a logic model, stakeholder engagement, or long-term roadmapping, we help you create the foundation for sustainable digital learning programs.

  • Leveraging evaluative practices and research, we surface insights that strengthen programs, demonstrate impact, and inform future strategy.

  • Emily is a globally recognized voice in the museum community — podcaster, author, conference moderator, and speaker — dedicated to shaping the future of learning in cultural institutions.

Museum Buzz

A podcast unpacking the latest innovations in museum learning through conversation and games with innovators at the top of their field.

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